Chatbot live chat

Features Chatbot live chat

Chat with your customer across 12+ social channels, Chat at your fingertip!CHAT EVERYWHEREChat with your subscribers across 12+ social channels including Messenger, WhatsApp, Instagram, Google Business Messenger, Line, Viber, Wechat, Telegram, SMS, VK, etc.
1.
LiveChat across all the 12+ social platforms.You will be able to talk to your customer right in the mobile apps.2.
Pause/resume AutomationYour customers can request live chat support & pause automation in the flow builder, you can also pause automation for them.
30 minutes pause is activated once you pause the automation.
You can add more time if its required.3.
Assign conversationsAssign the conversation to yourself.
You can track all the conversations.4.
Switch between inbox & done folderYou can easily mark the conversation done or reopen the conversation in the inbox folder.5.
Manage contact detailsYou can easily manage subscriber data (add/delete Tags, edit Custom Field Values, add notes etc.)6.
Engaged with the user out of the 24-hour windowYou can send template messages (WhatsApp) or Message tags messages, or even reply to the user through SMS & email directly.7.
Easy manage workspace & ChatbotsYou can easily switch between different workspaces & chatbots under your account.8.
Push notification settingsYou can easily turn on or off the push notifications, turn on vibration, and choose a different ring tone.9.
Seamless integration with flow builderYou can assign the conversation right in the visual drag & drop flow builder, and also send app notifications for various events.